"The Advisory Centre for Education (ACE) is an independent registered charity, which offers information about state education in England and Wales for parents of school age children."
ACE's website provides many downloads, factsheets and other resources for carers and parents. They also provide a free telephone advice service for parents advising on many educational issues including Special Needs, exclusions and all types of appeal.
A selection of free booklets for parents and carers including several related to special needs education and procedures
Contact details including a free advice hotline
Educational advice for parents of children with special needs